The Wilshire Grand Hotel

I thoroughly enjoyed my stay at the hotel for several reasons. First and foremost, the room I stayed in was impressively huge, providing ample space to relax and move around comfortably. Additionally, the breakfast options offered by the hotel were outstanding. The cleanliness of the hotel, both in the rooms and common areas, was impeccable, creating a hygienic and pleasant environment. The availability of free parking was a significant convenience, eliminating the hassle of finding a parking spot. Lastly, the staff at the hotel were friendly and accommodating, always ready to assist with any queries or requests, making the overall experience quite enjoyable.

Breakfast was OK. Could have used some more options. Pastries were stale and hard. Waffles would be a good option or some real eggs.

The property is in a good location, in walking distance to several restaurants. It is well maintained. Our room was a good size and comfortable. One issue we had were that I had called several days ahead for an early check in and was told we could have access to the room by 2 pm. When we arrived, There was no record of this and they said no rooms were ready. They were able to come up with a room after a short delay. The guy at the desk at check in had a little attitude. Also our room safe didnt work. Overall the room was well equipped with coffee maker, mini fridge and microwave. The property was clean including the breakfast room.

The hotel is 20 minutes from New York, the main plus. The hotel is not new, but it is not bad quality, soundproofing is good. Regular rooms are a bit cramped. Rooms with a jacuzzi are simply huge and have two separate rooms. Breakfasts are different every day (we stayed for three nights). The main plus of this hotel is the workers at the reception. We arrived on the first night very late and tired. Our room was ready, but the key to the room was lost. The girl moved us to a suite without delay. We spent the next night in our room, but the toilet was clogged in the morning. The girl moved us back to a suite. This is the best service in the last 7 years of traveling around America!!! And I have been to hundreds of hotels during this time.

Oops- this the didn’t like. : Single thin blanket only Shower drain - no instructions, not intuitive and had about 6 “ water before serendipitously opened it. Other room person found getting water at shot super challenge as instructions backwards. Complimentary water was plastic bottles- should be can or waxed paper or glass.